Within our fast-growing Tech scale-up, we are looking for a Lead Technical Consultant who wants to be part of our SmartLockr journey. Looking for the next step in your career with the right amount of challenge, personal growth and good career opportunities? Want to work in an informal environment with a team of energetic and enthusiastic colleagues? Then this position might be something for you!
SmartLockr supports organizations with their data security to prevent potential data leaks. What once started as a safe email solution, has now become a leading Intelligent Data Protection Platform. What makes our platform intelligent? With Machine Learning algorithms we downsize the risks of human error by proactively warning the user on mistakes, which can lead to a data breach.
Although our headquarters is in Amsterdam, we have developed a global mindset. We value transparency, dedication and personal growth. By having a flat organizational structure, your input and opinion are of equal importance to us to work towards our main goal: helping organizations to work and communicate safely.
Lead Technical Consultant
As our Lead Technical Consultant you ensure a positive and successful experience for our (new) customers at SmartLockr. You will take full ownership of our onboarding projects, eventually leading to a smooth and correct implementation of our software. Besides leading the onboarding projects you will stay in touch with our customers for any complex technical related questions and/or needs.
This role offers a hands-on lead role as you will also become the team leader of our Technical Support team, managing a team of four Technical support engineers.
What your day to day tasks will look like
Who you are
What we offer