Technical Writer

Job description

Within our fast-growing Tech scale-up, we are looking for a Technical Writer who wants to be part of our SmartLockr journey. Looking for the next step in your career with the right amount of challenge, personal growth and good career opportunities? Want to work in an informal environment with a team of talented and enthusiastic colleagues? Then this position might be something for you!

Technical Writer at SmartLockr

As our Technical Writer you will take full responsibility in writing and creating documentation and tutorials for our product and services. You will be part of our Customer Success team, offering the best experience for our customers. You will translate complex and technical information into engaging and easy-to-read material, making sure our users get the most out of our product.


Your daily tasks and responsibilities

  • Write technical and user-friendly documentation and content for our customers and users in different domains;
  • Translate complex product information into simple, engaging and easy-to-read documentation and materials, in both Dutch and English language;
  • Review and up-date new and existing content and think of new ways to improve our content and layout/design;
  • Set up, review and optimize our current document solutions (e.g. FAQ) and think of new ways and forms to share content;
  • Work together with our Product Owner and Support team to stay up to date with our roadmap and align (future) documentation and materials.

Requirements

Who you are

  • Bachelor degree, preferably in IT or a relevant technical field;
  • Working experience as a Technical writer or related role;
  • Excellent written and verbal communication skills;
  • Experience writing for different audiences;
  • Fluent (bilingual) in both Dutch and English;
  • Good eye for detail;
  • Quick learner and able to transform complex topics into easy-to-read documentation.


What we offer

  • A great opportunity to make an impact in a fast-growing Tech scale-up;
  • Room for personal development and good career opportunities;
  • Competitive benefits and flexible workspace;
  • An informal, transparent and open culture;
  • And a good amount of fun, Friday drinks, team outings and many table football/ping-pong competitions!

About SmartLockr

SmartLockr supports organizations with their data security to ultimately prevent data leaks. What once started as a safe email solution, has now become a leading Intelligent Data Protection Platform. What makes our platform intelligent? With Machine Learning algorithms we downsize the risks of human error by proactively warning the user on mistakes, which can lead to a data breach.

Although our headquarters is in Amsterdam, we have developed a global mindset. We value transparency, ownership and personal growth. By having a flat organizational structure, your input and opinion are of equal importance to us to work towards our main mission: fighting data leaks.